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Shipping and delivery of bespoke furniture: how it works

When you buy bespoke furniture online, one of the most frequent questions is about shipping bespoke furniture: how long it takes, how the furniture travels and what happens once it arrives at home. With Archade the process is designed to be transparent from the quote onwards, so you know the delivery times and arrangements before you even complete the order.

How shipping bespoke furniture works with Archade

Archade works with an asset-light model: it keeps no warehouse and no advance stock, but after the order is confirmed it buys directly from the suppliers and organises shipping to the customer home. This means that every piece, whether an item from the curated collection or a bespoke project, is produced or picked specifically for that order, reducing waste and guaranteeing products that are always new. The other side of the coin is that delivery times depend on supplier availability and on the complexity of the piece: this is why every quote states a realistic delivery window, communicated before the purchase and not after.

Delivery times: what to expect

Times vary according to the type of purchase. For items from the curated collection, already in the partner suppliers catalogue, delivery generally takes one to three weeks. For bespoke interior design projects, which involve producing personalised pieces, the times are longer depending on the complexity of the work and may need a few more weeks: in these cases the timing is always agreed in the quote together with the project contact. In both cases the customer receives updates on the status of the order, so they can arrange reception in good time and, if necessary, assembly.

Packaging and safe transport

Furniture and accessories often travel long distances before reaching their destination, so packaging is a critical step for shipping bespoke furniture without surprises. The suppliers Archade works with use protective packaging designed for transporting furniture, with reinforced corners, protective film for painted or lacquered surfaces and, for the most delicate or bulky pieces, made-to-measure crates. Transport is entrusted to couriers who specialise in the furniture sector, able to handle oversized packages and to schedule delivery with a phone call in advance, so you avoid the pointless waiting typical of standard shipments.

Assembly: do it yourself or with help

Many accessories in the collection arrive ready to use or need simple assembly that you can handle on your own with the tools included in the box. For more involved projects, such as fully furnishing several rooms or supplies for hotels, offices and businesses, on-site assembly is also available, on request and quoted separately, so the space is handed over ready and worry-free. The quote always makes clear what is included, avoiding surprises at delivery.

Delivery throughout Italy

As an entirely online service, Archade delivers throughout Italy and not just in the Bologna area, where the studio is based. Whether it is a single accessory or a complete interior design project for a home or a business, the logistics are organised to reach any address in the country, with the same packaging and shipment tracking guarantees.

For shipping bespoke furniture, Archade selects logistics partners specialising in transporting valuable furniture, so that every piece arrives intact regardless of the distance from the supplier. Customer service stays available throughout, from order confirmation to delivery, to answer any question about timings, packaging or how old furniture is collected, where requested. This attention to detail applies both to a single accessory and to a complete furnishing project, with the same level of care at every stage.

To find out in detail how a bespoke interior design project works, you can read our complete guide. If instead you want a closer look at materials and finishes, take a look at the collection or explore the shop for furniture ready to ship.

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